[Problems & Solutions] VTech KidiZoom DX2 Smartwatch

[Problems & Solutions] VTech KidiZoom DX2 Smartwatch

Vtech KidiZoom DX2 smartwatch, one of the most popular wearable for kids. This kids smartwatch has some cool features that kids will surely love. It has a trendy design, skin-friendly strap, color display and loaded with different features made especially for kids.

Remember that we published an article before regarding, the user manual of the DX2 as well as it some troubleshooting tips. This time we added more information and solution to the problems you encounter with your Vtech KidiZoom DX2 smartwatch.

Due to popular request, here we compile some of the problems that users asked us about their smartwatch. We also posted below most of the frequently asked questions about the Vtech KidiZoom DX2 smartwatch for kids.

VTech-KidiZoom-DX2-Smartwatch-features

Frequently Asked Questions about Vtech KidiZoom DX2 smartwatch

How long is the battery life for the smartwatch?

According to its specs page, it depends upon the usage. Normal usage will make the battery last up to 3 days before it needs recharging. Low usage is about 2 weeks and when it is heavy usage, it will last up to 1 day only.

For charging the battery, set the “Master Power Switch to On” when recharging and off when the smartwatch is not in use and will be stored for a long time.

How can I make the battery of the smartwatch last longer?

The company advised setting the smartwatch display to “Turn off” when not in use. Just Go to Settings/Advanced/Auto Screen Off”

Is it ok to store the smartwatch for several months?

Yes, but it is advisable to charge the smartwatch once every 6 months.

Is the VTech KidiZoom DX2 Smartwatch Waterproof?

Yes, it is splash-proof as long as the rubber cover on its micro USB port is still intact. It is not advisable to put your smartwatch in running water, shower or submerging the smartwatch underwater.

How do I transfer my Photos and Videos to a Computer?

With the micro USB 2.0 charging cable that comes with smartwatch. Insert the cable to a PC or MAC USB port. In the file explorer of your Computer, look for the removable drive with the label VTech 1938A.

Open the drive and locate the DCIM folder, there you can find the files such as videos and photos taken by your smartwatch.

I can’t connect the Smartwatch to my Computer?

If you are having problems connecting and transferring your files. If you cant find your smartwatch in the list of drives. Here are some solutions.

  • Restart your PC, as may take a while for drivers to load or
  • Restart your Smartwatch to let the PC loads its drivers for the smartwatch
  • Look for another USB cable, there is a possibility of a faulty cable
  • Update or download the latest USB driver for your PC
  • Or Turn the Master Power Switch OFF for 30 seconds. Turn the Master Power Switch ON and reconnect the watch and computer.

The Vtech KidiZoom DX2 suddenly stops working?

Check first if the smartwatch is fully charge, especially if you did not use the smartwatch for a long period of time.

If its sufficiently charge, you can try the following steps:

1. Turn the Master Power Switch OFF for 30 seconds, then turn the Master Power Switch ON again and then press the Home Button to turn the watch on.

Jo Di Calivo -Blogger, Tech Guru, providing the current news on wearables particularly on smartwatches, smartbands. And loves to go fishing on spare time.